Return & Refund means you want to return the items to us and get a refund of the amount you paid. If you wish to exchange the item you purchased with another item (different color, size, etc.), you may refer to our Return & Exchange Procedure and click here.
To initiate your return, contact our customer service team and provide the following:
Your full name
A summary of your reason for return
We will get back to you as soon as we can!
You will be responsible for paying the shipping fee associated with sending your order back to our headquarters in Australia. Shipping costs are non-refundable.
You may want to consider using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned product.
Once your returned product is received, we will send you an email to notify you.
Your refund will then be processed, and a credit will automatically be applied to your credit card or original method of payment.